1-800-321- RTEC (7832) | Fax #: (606)-256-4319

Effective Immediately! By Order of the Department for Medicaid Services, RTEC will determine passenger capacity for each vehicle while practicing 3-6ft social distancing. RTEC will alternate stagger seating in each vehicle to practice 3ft apart between passengers!!! Shopping Routes will be depending on availability. We apologize for the inconvenience!!! Rider Alert: All RTEC Passengers are required to wear a face covering mask while boarding and riding on the bus.

Rider Guide

RTEC Transportation is intended to be an easy and enjoyable experience for everyone that rides with RTEC. The more you know about how to ride and what RTEC offers, the easier your trip will be.

Our goal for this rider guide is to help new and returning passengers receive information they need to make riding with RTEC Public Transportation easy, safe, and understandable. This Rider Guide is divided into different sections to make it easy to read the complete guide or certain sections that apply to you. Glance through our rider guide and learn the ins and outs of our transportation system and you will be riding RTEC with ease in no time.