To schedule an appointment with RTEC, call 1-800-321-7832 to speak with a CSR.
Scheduling Service Hours:
Monday – Friday 8:00 a.m. – 4:30 p.m.
Saturday 8:00 a.m. – 1:00 p.m.
Scheduling and business functions may be closed for the following holidays, except for urgent care transportation:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
RTEC requires a 24-hour notice to schedule cash paying trips for public transportation.
A 72-hour notice is required to schedule appointments for HSTD transportation, except for urgent care requests. Cancellations should be made 24-hours in advance if possible.
Hours of Operation
Transportation services will be offered between 6:00 a.m. to 8:00 p.m. Monday through Friday and 8:00 a.m. to 1:00 p.m. on Saturday (Local Time).
Urgent care shall be provided twenty-four (24) hours a day, seven (7) days a week, including any holiday. Urgent care may be scheduled or requested anytime. RTEC’s toll free number allows for paging services after hours. Reservation Staff may confirm the need for Urgent Care.